Delete your Spotter account

Sorry to see you go. Here's how to permanently delete your Spotter account and the personal data attached to it (GDPR Art. 17, the right to erasure). It takes about a minute.

From inside the app

Open Spotter and sign in.
Go to the Profile tab.
Scroll to the bottom, tap Delete account.
Type DELETE to confirm.
Done. Your account is removed from our live servers immediately and rolls off our encrypted off-site backups within 30 days.

What we delete

Everything we hold about you on our servers: your account, your sign-in email, and every record attached to them.

Your profile and your preferences
Workouts, sets, and personal records
Templates, plans, and any plan share links you created
Custom exercises you added
Water logs, wellness goal targets, and workout-of-the-day history
Your public profile, and the blocks and reports tied to your account
Your subscription record, and your Apple sign-in link if you have one

What stays on your phone

Deleting your account from inside the app also deletes everything the app can reach on your phone. There is one thing it cannot reach. If you imported a workout file into an older version of Spotter, a fingerprint of that file can stay in your phone's secure storage where the app cannot reach it to delete it. It holds no workout data, only that an import happened, when, and how many workouts were in it. Email us at goncalomatos97@gmail.com if you want to know more about it.

Analytics and crash reports

If you had analytics turned on, we also ask PostHog to delete the anonymous analytics profile held for the device you delete from, using their Delete Persons API. Analytics is off by default, and we never send your account ID to PostHog, so there is no analytics profile linked to your account for us to delete. If you used Spotter on more than one device, the anonymous profile for a device you did not delete from carries no link to your account and we have no way to identify it.

Crash-report data on Sentry contains no per-user identifiers (we configure sendDefaultPii: false) and is purged on Sentry standard retention.

If you can't sign in

If you have lost access to your account email and cannot sign in to delete the account from inside the app, email goncalomatos97@gmail.com from the email address on your account. We will verify ownership and delete the account on your behalf within 30 days.

A deletion we run for you this way never touches your phone, so there is no anonymous analytics profile we can name and none is deleted at PostHog. Everything else described above is deleted in full.

If we cannot do what you asked

If we do not act on your deletion request, we will tell you why within one month, and you can complain to a data-protection authority or go to court. Both routes, and the authority for Portugal where we are established, are set out in the Privacy Policy.

What we keep (and why)

Encrypted backups, briefly. We keep nightly off-site backups, client-side encrypted before they leave our server and stored in the EU, for 30 days. After that, your data is gone for good. We keep them only so a server failure doesn't wipe active users mid-workout.